Why no free shipping?  In order to bring you the lowest possible prices for our products we do not offer free shipping.  In reality there is no such thing, anyone offering this has simply built the cost of shipping into the product prices. In most cases this will result in you paying more than needed for your items.

How is shipping calculated? Our shipping costs are calculated on the weight of your basket, and you pay the cost price of shipping that weight.

How is the shipping costs added? Shipping costs are automatically calculated and added to your basket on checkout.

What couriers do we use? We only use DPD and Royal Mail for shipping depending on the weight of your parcel. We are aware there are cheaper couriers but the service offered by both these delivery companies we find unbeatable.

What is the delivery time?  In most cases orders are processed with 24hrs.  Both Royal Mail and DPD services are quoted at 2-3 days delivery time.  Therefore, please alow 3-4 days for your delivery.  (Please Note: these are working days, Monday to Friday). If for any reason your order will be longer than this we will contact you by email.

Please Consider: Please do have a look around our online shop, buying several items at a time really does help. All proceeds of our farm shop go to support our work in developing Hay Meadow Farm as a wildlife haven

It also cuts down on courier mileage and helps the environment, not to mention it will save you money!

Shipping is charged at cost, you only pay what we pay.